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 Pasadena
 Code of Ordinances
 Title 13. UTILITIES AND SEWERS
 Chapter 13.04. POWER RATES AND REGULATIONS

  § 13.04.140. Financial responsibility—Delinquency penalty.  

Latest version.

  • A.

    Customer Liability. The customer is responsible for and shall pay the city for all electrical energy delivered to the premises as registered on the city meter. The meter bill is due and payable when rendered, and is delinquent 30 days after the date rendered. If delinquent bills for any electrical service are not paid upon presentation, such service may be discontinued without further notice.

    In addition, there shall be assessed a penalty for delinquent bills pursuant to Section 1.08.080. The amount of such penalty shall be as set forth on the general fee schedule.

    B.

    Responsibility for Schedule. It is the responsibility of the customer to determine that he is being served under the proper schedule. In the event the customer feels he is not being so served, he shall file with the department a written statement, stating the reasons therefor. The department shall then promptly make an investigation and shall inform the customer in writing of its conclusions, and shall adjust the rate or not, accordingly. Department is not liable for excess charges to customer prior to the time customer files the written statement.

    C.

    Deposits. The general manager of the department may require a deposit in reasonable amount to guarantee payment for electrical energy to be used subsequent to date of demand for such deposit. If any customer fails to make such deposit after demand therefor, electrical service may be discontinued until the deposit required has been made.

    D.

    Reconnection Charge. If electrical service is disconnected for nonpayment of bills, nonpayment of required deposit, by customer request or because of interference with authorized employees of department, the appropriate reconnection and special service charges, in addition to all previously accrued charges, shall be made prior to reconnection of service.

(Ord. 6495 § 2, 1992; Ord. 5331 § 2, 1977; Ord. 5080 § 11, 1972: Ord. 4922 § 12, 1969: Ord. 4395 § 9, 1956; Ord. 3524 § 12, 1940; Ord. 2947 § 15, 1931)